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Established in Surrey in 2016 by industry insiders, Mandeville has exceeded all of its creators’ expectations by rapidly becoming the go-to block and estate management company, not only in Surrey and Greater London but much further afield.
By establishing reliable, loyal and local teams in different spots across the country, Mandeville is able to take on developments at a number of locations, without compromising on service. It is incredibly important to us ‘to keep it in the community’ so whether your property is near or far from our main base, we guarantee that wherever you are, you will be met with Mandeville’s first-class service and will be provided with all local contractors and tradesmen.
Mandeville is a truly independent company. Its creators do not belong to any industry groups or trade organisations. Instead, we focus on providing a unique and bespoke service to the developments we manage. We choose plans that are right for each individual development, based on the customer’s needs only, and not our own.
We are always transparent with our customers. Whether it relates to the costs incurred for a one off project or whether we feel a particular contractor needs to be let go, we tell it how it is and hide nothing from the residents that pay us to manage their development. It is your development and your money, after all.
Our team never stops putting in the hard graft. In order to achieve our objectives and goals, our team works tirelessly to ensure that our developments are well maintained, that repairs are actioned promptly, that contractors are paid on time to build loyalty, that residents are responded to quickly, that our sales packs are issued within 48 hours of request and importantly, that residents are always getting the best value for money. To achieve all of that and more, our team is committed to working incredibly hard for the benefit of all the residents we look after.
We are committed to our role. We are committed to ensuring that our residents are kept safe by ensuring health and safety in every development is always at the top of the list. We are committed to achieving value for money. We are committed to improving the experience of leasehold/estate living. We are committed to not leaving residents left in the lurch by always returning a phone call and replying to an email. We are committed to ensuring that Mandeville Estates changes the negative image surrounding property management by setting the bar far higher than it ever has been.
We are absolutely determined to provide residents a better property management experience. For too long, the property management sector has been tarnished with the same brush. Managing agents are renowned for overcharging, over-spending, being unresponsive, delaying matters and generally providing a poor service. We are determined to demonstrate that not every agent is the same and in fact, with the right property management company looking after your block or estate, your living experience will greatly improve.
We brainstorm ideas with our clients to help source the best solution for a problem. Whether that be, improving security, eradicating fly-tipping, resolving parking problems, lowering costs or settling disputes, we take a pro-active and hands on approach to all issues we face. We believe in tackling an issue head on, before it escalates, rather than waiting to see what happens.
“I would like to commend your company for the efficient manner in which you are managing our development. I am most impressed."
"I'd like to take this opportunity to say thank you for the continued upkeep in the properties especially during recent Covid times. It is really appreciated, like the new lights, the soft door closure on external doors, and the external fascia etc"
"I like that when you tell us you will sort a problem out, it does actually get sorted!"
"Thank you for your email and such good news! I think its fantastic that having taken over only 6 months ago that you have made such savings! I really appreciate it."
'It has been a pleasure working with you and the other residents have been lucky to have you on board to help manage the estate for all this time"
"Thank you very much for getting someone to come out and review so quickly"
"Our new agents, Mandeville are exceptionally diligent and effective"
